Our Services

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Adult Audiology Service

Important Notice for Repair Service

There will be a reduced service for drop-in repairs due to a major IT and equipment upgrade on the 17th, 18th and 19th March 2014

We apologise for any inconvenience caused.



  • We provide hearing assessments for patients referred directly from their GPs and also for ENT patients.
  • Balance function assessments and rehabilitation.
  • Tinnitus assessments and counselling.
  • Hearing aid fittings and repairs.


How to locate us

Audiology Reception is situated on the ground level of Area K next to Children's Outpatients. If you enter the building via K2, we are straight ahead through the double doors.

Parking -  the closest car parks are Car parks 3 and 4


Hearing Aid Repair Service

To access our repair service please take a numbered ticket from the corridor outside Audiology reception and take a seat.

Hearing Aid Repair Service Opening times:
   Morning session Afternoon Session
 Monday  08.30 - 12.15 13.30 - 16.30
 Tuesday  08.30 - 12.15 13.30 - 16.00 
 Wednesday  08.30 - 12.15 13.30 - 16.00
 Thursday  08.30 - 12.15 13.30 - 16.00
 Friday  08.15 - 12.15 13.00 - 15.30 






Please note that the tickets will be taken away at 12.15 in the morning sessions but all patients with a ticket will be seen.

When the morning session has finished new tickets will become available



Each battery should last between 2 and 3 weeks. When your batteries have run out you can either discard them along with usual waste or take them to be recycled. The main highstreet grocery stores accept batteris for recycling. Please keep your empty battery packets and bring them along with your brown hearing aid book to the audiology reception. We can then issue you some new batteries. If you cannot attend the hospital personally you can still ask a family member or friend to collect batteries on your behalf providing they have your brown book. Alternatively you can send your batteries and brown book in a padded envelope using a large first class stamp. You will need to provide an additional large first class stamp for the return postage.


Special Requirements

If you have an appointment with us and need additional help with communication such as a language or BSL interpreter please phone us using the appropriate number in our contact details section. 


What can I expect?

Hearing aid assessment/reassessment (click here)|

Hearing aid fitting (click here)|

Balance function assessment (click here)|

Tinnitus Assessment (click here)|


Contact Details

Tel: 01604 523791

Fax number: 01604 545305