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Our Group Digital Strategy

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Connecting our systems


Our ambition for this theme

We need our systems to be as joined up as we will be. We want our staff to be able to experience a friction-free experience when working in any Trust location, though use of a staff  “digital passport”.

We have a large collection of unconnected clinical systems, each with its own overhead of training, support, supplier management and release maintenance. We will seek to reduce the  number of systems, following the principle of once for both, and ensure that there is greater interoperability between the systems that remain.

We will build on our work as a Robotic Process Automation (RPA) Centre of Excellence to release efficiencies. We will be the first Trusts to transform Clinical Coding through the application of machine learning.


Our Priorities

  1. Implement single sign-on across all sites for our staff.
  2. Reducing the number and variety of stand-alone clinical systems that are in use across the Group.
  3. Supporting the alignment and consolidation of back office and corporate systems.


How will we measure improvement

Within one year (by 31st March 2022)

  • Single sign on solution evaluated and identified. Proof of  concept demonstrated.
  • 5% reduction in number of clinical systems used across the Group by Q4 2021.
  • Agree strategy to align the separate workforce systems across the Group by Q1 2021.
  • Agree strategy to align single costing system and financial system.


Within three years (by 31st March 2024)

  • No more than 5 log-ons per user by Q3 2022.
  • Single log-on per user by Q2 2023.
  • 20% reduction in the number of clinical systems used across the Group by Q4 2022.
  • 30% reduction in the number of clinical systems used across the Group by Q4 2023.
  • Implement a Group workforce deployment system and phase 1 of a Group costing  system by March 2023.
  • Alignment of Occupational Health Systems.
  • Scanned  Personnel files and Digital Passport.
  • Leading implementor of the national ESR  programme.
  • Implemented single costing system and single financial system.
  • Implement CRM system to manage employment queries across the Group.
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