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Our Group Digital Strategy

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Doing the basics to have a solid foundation to build on


Our ambition for this theme

We want to be ambitious and drive our Trusts forward, but we need to build great foundations  to build on.

We need to ensure that our connectivity is universally available and our staff have the tools  they need to do their jobs.

We are trusted with our patients’ data and our systems need to be safe and secure. We will  always consider confidentiality, integrity and availability of our data to embed a culture of data  protection by design.

We will continue to enact our cloud-first policy to make the best use of today’s technology.


Our priorities

  1. We will focus on cyber security and data security to ensure our patients’ records are safe and secure.
  2. We will seek to be one of the truly cloud-first Hospital Groups in England.
  3. We will work to ensure our network and connectivity keeps pace with our growing digital needs.


How we will measure improvement

Within one year (31st March 2022)

  • Serious Security Incidents each year. Standardised Cyber reporting.
  • Business Continuity rehearsal based on testing scenarios & table top exercise by Q2 2021.
  • 97% of servers fully patched at all times by Q2 2021.
  • NGH Cloud-first policy in place by Q2 2021.
  • No more new software hosted in our data centres from Q2 2021.
  • 20% of services hosted in the cloud by Q4 2021.
  • The number of calls to the service desk for poor Wi-Fi and slow connectivity drops by 50% by March 2022.
  • Independent assessment of wired and wireless LAN taken place and all  remediations / action plan complete by March 2022.
  • Network availability across both sites at 99.9+% by March 2022.


Within three years (by 31st March 2024)

  • Achieve Cyber Essentials Plus accreditation.
  • A disaster recovery test is completed across the group every year.
  • 100% of servers and clients are fully patched within 14 days of a patch release by Q4 2022.
  • 50% of services in the cloud by Q2 2022.
  • 100% of services hosted in the cloud by Q4 2023 with minimal viable data centre footprint.
  • Latest Wi-Fi (at least Wi-Fi 6) is rolled out inside and outside the  Trust. Independent surveys tell us that coverage and quality is great.
  • Distributed working is seamless and as quick as working on-site. All systems and services are available remotely by Q3 2023.
  • Network availability across both sites 99.97+% by Q2 2022.
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