When a concern is raised about the safety or welfare of our patients, we follow procedures set out on a countywide basis to make sure we’re working with our colleagues in other organisations to reduce the risk of harm.
This investigation process involves all the organisations providing social care, police, education and NHS services working together. This helps to make sure we’re sharing information that could be relevant so we can achieve the best outcome for the vulnerable person.
Once an investigation has been concluded, we will be notified of the outcome. Where appropriate, we share this information and also share with the person who raised the concern.