Text Only Normal text size icon Increase text size by 30% icon About Translation

Communications

Communications

The communications team is responsible for media relations on behalf of Northampton General Hospital NHS Trust. 


Press releases

All our latest news and press releases will be available here on our website - with links from the home page and from our news pages.

Our local press agencies are e-mailed to inform them of a new story or press release on the website. If you would like to be added to our e-mail list please contact Communications on 01604 523871 or email communications@ngh.nhs.uk


Office hours

During office hours all media enquiries should be directed to the press office on tel  01604 523871  when they will be evaluated and dealt with appropriately. This is particularly important in ensuring that information given about Northampton General Hospital is accurate, consistent and up to date.


Out-of-hours and weekends

Outside office hours the enquiries from journalists should be directed to the senior on-call manager via the hospital switchboard on 01604 634700 .


Patient Confidentiality

We place great emphasis on the need for the strictest confidentiality in respect of our patients. We will not divulge any information about a patient unless we are given permission from the individual or their next of kin. All requests for interviewing/ photographing patients must be made through the Communications team.


Filming requests

Under no circumstances may interviews, filming or photography be carried out on or around the hospital site without the express permission of the Communications team. If you carry out any filming or photography without permission, our security team will request that you leave the site. If you need further information on any news stories, or would like to arrange an interview, please contact the press office on 01604 523871. 

Northampton General Hospital NHS Trust often receives request requests for documentary and location filming.  All proposals will be considered and accommodated where possible or appropriate.  Proposals for filming can be e-mailed to communications@ngh.nhs.uk and should include the following information:

  • Name and Organisation
  • Production Working Title
  • Delivery Format
  • Target audience
  • Duration
  • When it will be shown/whether it has been commissioned
  • Purpose of Production
  • Proposed subject/s covered by filming (including staff and patients)
    The press office is part of the communications department and is based close to the Billing Road entrance of the hospital (Area T). Please ring our office to let us know if you are planning to come on to the Hospital site: 01604 523871.


Condition checks

Patient condition checks should be referred to the press office during office hours on tel 01604 523871. Condition checks will only be given if you have the name of the individual patient concerned, with the correct spelling. Please do not contact wards direct. Only a brief indication of the progress of the patient will be given, such as the patient is satisfactory, or stable or critically ill. Please note that no information will be released without prior consent from the patients and/or relatives. Without consent, no patient information can be disclosed.  


Major Incidents

Should a major incident occur, the hospital has a contingency plan that includes arrangements for the media.  You will be given regular updates on the situation, and the opportunity for interviews. Depending on the type of incident, we will decide at the time the location of any press centre and on the best vantage point for photographs and filming. 

© Northampton General Hospital NHS Trust 2018       GDPR | Cookie PolicyTerms of Use | Accessibility