We are now permitting some booked visiting for green designated wards in the hospital. Booking is required and if you do not have an appointment booked then you will not be allowed onto the ward. Please read all of the information below before booking.
Wards which have infected or exposed patients cannot be visited- except by exception for end-of-life-care purposes.
Visiting is not allowed for our two urgent care wards Esther White and Walter Tull.
2.00pm - 6.00pm daily. Visitors will be allocated one 45 minute slot and they must be from the same household or support bubble. The 5 - 5.45pm slot will only be for visitors who are supporting with feeding a patient.
Number of visitors allowed
Our ward teams will be able to advise you on how many visitors will be permitted. In most areas of the hospital only one visitor will be permitted and children are not allowed to visit.
- For patients staying in a four bedded bay: One visitor from the same household or support bubble
- For patients staying in a six bedded bay: One or two visitors from the same household or support bubble
For end of life patients and in special circumstances more visitors may be able to attend subject to prior arangement. Visiting times and arrangements for patients with learning disabilities will be arranged on an individual basis depending on the patient’s needs.
How to book
Please call the ward team between 9.30-11.30am on the day before you would like to visit, to book a slot with the ward team for the following day. For example, you would need to ring on a Monday morning to book a visit for Tuesday.
You will be able to book one 45 minute slot per day per patient. You must have an appointment to visit.
If you are unsure of the number please look at our ward telephone list. The line may be busy so please be patient and try again if needed.
Coming to the hospital
When you arrive at the hospital please have your face covering ready. You will need to wear this as soon as you enter the building. Please only use the South or Main Entrances as the other doors around the hospital will remain locked.
You will be asked to wear a face covering when entering the hospital building. When you arrive at the ward we will ask you to change into a surgical mask so we can ensure you are protected.
Visitors must be asked to keep at least 1 metre away from the person they are visiting (2 metre if possible) and at least 2m from all other patients and staff. If there is a place chair here spot on the floor in the bay, please sit here.
We know it may be incredibly hard however we would ask that you don’t hug or touch your loved one. By touching them or being too close to them you may increase the risk of infection. If you are a little but too close please don’t be offended if our ward teams ask you to move apart.
We would ask you to please only bring the things you need with you. By bringing only what you absolutely need you will help us to minimise the risk of infection.
Visiting may be subject to change at any time. We recommend you visit our website before booking your appointment or visiting.