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Audiology, Adult Service

Audiology Adult Service


Due to the coronavirus walk in repairs is currently closed please contact us (details below) for repairs;


Christmas opening times:

Christmas Opening Times
 Morning session   Afternoon sesson 
24th December    8:45 - 12:15  13:30 - 15:00
25th December  Closed  Closed
28th December  Closed  Closed
29th December  8:45 - 12:15  13:30 - 16:00
30th December  8:45 - 12:15  13:30 - 16:00
31th December  8:45 - 12:15  13:30 - 16:00
1st January Closed Closed



Contact Details


Telephone: 01604 523200
Fax number: 01604 545305                                                                                                                                                     Text Text/repair number: 07562437571                                                                                                                                                       Email: AdultAudiology@NGH.NHS.UK


For repairs: please call us on 07562437571 an audiologist will answer your calls and book you an appointment if necessary. This is answered during normal repair times.

We are currently carrying out postal repairs but please call us on 07562437571 first.

Don't worry about the 6-9 month service, as hearing aids will work longer then this. Come back in when things settle down.


Remember you can always post brown book/card to us for batteries.

If you are posting for batteries please provide return postage of 1 large stamp or 2 normal stamps and a self addressed envelope

Batteries have been sent to:  

  • Danetre Hospital
  • Long Buckby Practice
  • St Lukes Practice
  • Irchester Surgery
  • Guilsborough Practice
  • Towcester Practice
  • Roade Surgery


How to find us

Audiology Reception is situated on the ground level of Area K next to Medical Outpatients. If you enter the building via K2, we are straight ahead through the double doors.
The closest car parks are Car parks 3 and 4

Click here for the hospital map


  • We provide hearing assessments for patients referred directly from their GPs and also for ENT patients.
  • Balance function assessments and rehabilitation.
  • Tinnitus assessments and counselling.
  • Hearing aid fittings and repairs. 


Hearing Aid Repair Service

To access our repair services please take a numbered ticket from the corridor outside Audiology reception or next to reception and take a seat.

Repair service is for any issues concerning your hearing aids.

Tubing for hearing aids need to be service every 6-9 months as the plastic deteriorates over time which affects the sound quality.

If you need batteries and have taken a number for our repair service this will all be done in the repair session.

Hearing Aid Repair Service Opening times:
  Morning session Afternoon Session
 Monday  08.45 - 12.15  13.30 - 16.00
 Tuesday  08.45 - 12.15  13.30 - 16.00 
 Wednesday  08.45 - 12.15  13.30 - 16.00
 Thursday  08.45 - 12.15  13.30 - 16.00
 Friday  08.15 - 12.15  13.00 - 15.30 







Please note that the tickets will be taken away at 12.15 in the morning sessions but all patients with a ticket will be seen.

When the morning session has finished new tickets will become available



Each battery should last roughly a week to 10 days. When your batteries have run out you can either discard them along with usual waste or take them to be recycled. The main high street grocery stores accept batteries for recycling.

Please bring your brown hearing aid book to the audiology reception. We can then issue you some new batteries.

If you cannot attend the hospital personally you can still ask a family member or friend to collect batteries on your behalf providing they have your brown book.

Alternatively you can send your batteries and brown book in a padded envelope using a large first class stamp. You will need to provide an additional large first class stamp for the return postage.

Green cleaning wires will be issued in the back of you brown book. You can collect more from reception or repair service.


Special Requirements

If you have an appointment with us and need additional help with communication such as a language or BSL interpreter please phone us using the appropriate number in our contact details section. 


What can I expect?

Hearing aid assessment/reassessment (click here)

Hearing aid fitting (click here)

Balance function assessment (click here)

Tinnitus Assessment (click here)


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