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Audiology, Adult Service

Audiology Adult Service


Open repair session is closed


Contact Details

Telephone: 01604 523200
Fax number: 01604 545305                                                                                                      Text/repair number: 07562437571                                                                                          

Email: AdultAudiology@NGH.NHS.UK



Due to current situation within the hospital we are changing our repairs to a drop off/collect service only.

Please put the aids in an envelope with your full name, date of birth, brief note of what the issue is and telephone number. We will contact you when it is ready to be collected. 

We are limiting face to face repairs and will arrange this if required.




Batteries can be collected from outside the department at Northampton General Hospital, Area K, these on located on a table. Please bring an old packet of batteries to ensure you get the correct ones.

Remember you can always post brown book/card to us for batteries.

If you are posting for batteries please provide return postage of 1 large stamp or 2 normal stamps and a self addressed envelope

Batteries have been sent to:  

  • Danetre Hospital
  • Long Buckby Practice
  • St Lukes Practice
  • Irchester Surgery
  • Guilsborough Practice
  • Towcester Practice
  • Roade Surgery


How to find us

Audiology Reception is situated on the ground level of Area K next to Medical Outpatients. If you enter the building via K2, we are straight ahead through the double doors.
The closest car parks are Car parks 3 and 4

Click here for the hospital map


  • We provide hearing assessments for patients referred directly from their GPs and also for ENT patients.
  • Balance function assessments and rehabilitation.
  • Tinnitus assessments and counselling.
  • Hearing aid fittings and repairs.



Each battery should last roughly a week to 10 days. When your batteries have run out you can either discard them along with usual waste or take them to be recycled. The main high street grocery stores accept batteries for recycling.

Please bring your brown hearing aid book to the audiology reception. We can then issue you some new batteries.

If you cannot attend the hospital personally you can still ask a family member or friend to collect batteries on your behalf providing they have your brown book.

Alternatively you can send your batteries and brown book in a padded envelope using a large first class stamp. You will need to provide an additional large first class stamp for the return postage.

Green cleaning wires will be issued in the back of you brown book. You can collect more from reception or repair service.


Special Requirements

If you have an appointment with us and need additional help with communication such as a language or BSL interpreter please phone us using the appropriate number in our contact details section. 


What can I expect?

Hearing aid assessment/reassessment (click here)

Hearing aid fitting (click here)

Balance function assessment (click here)

Tinnitus Assessment (click here)


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