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Northampton General Hospital NHS Trust

Audiology, Adult Service


We are now an appointment only service, walk in repairs is closed.

Contact Details

Telephone reception: 01604 523791 (for general appointment enquiries)

9:30am to 12:30pm - 1:30pm to 3:30pm

For all other questions/problems/enquires including hearing aid repairs, tubing and hearing difficulties please phone or text 07562437571.

Please note our phone lines are very busy so please be patient and text instead if possible.


Batteries should last approximately 5-7 days.

Batteries can be collected from the Audiology department at Northampton General Hospital, Area K, these on located on a table.

You can collect:

Monday to Thursday between 8.30am and 5pm (closed for lunch between 12.30pm and 1.30pm)

Fridays between 8.00am and 4pm (closed for lunch between 12.30pm and 1pm)

We ask that you take no more than two packs per hearing aid. Please bring an old packet of batteries to ensure you get the correct ones.

You can ask or friend or relative to collect for you if you can’t get in yourself. You can also collect green cleaning wires from reception.

Remember you can always post your brown book/card to us for batteries.

If you are posting in for batteries please provide return postage of 1 large stamp or 2 normal stamps and a self addressed envelope.

Batteries have been sent to:

  • Danetre Hospital
  • Long Buckby Practice
  • St Lukes Practice
  • Irchester Surgery
  • Guilsborough Practice
  • Towcester Practice
  • Roade Surgery

How to find us

Audiology Reception is situated on the ground level of Area K next to Medical Outpatients. If you enter the building via K1 and turn left audiology is just down the corridor on the right.

The closest car parks are Car parks 3 and 4.

Click here for the hospital map


  • We provide hearing assessments for patients referred directly from their GPs and also for ENT patients.
  • Balance function assessments and rehabilitation.
  • Tinnitus assessments and counselling.
  • Hearing aid fittings and repairs.

Special Requirements

If you have an appointment with us and need additional help with communication such as a language or BSL interpreter please phone us using the appropriate number in our contact details section.

What can I expect?

Hearing aid assessment/reassessment (click here)

Hearing aid fitting (click here)

Balance function assessment (click here)

Tinnitus Assessment (click here)

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